Jacksonville Metro Foreclosure Attorney Guide
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Law Office of Summer R. Nichols

Updated 2026-08-27 · 994 reviewed · 49 listed · Scored from 34 Google reviews · How we rank ›

3.9(34) 64 composite score See reviews on Google ✓ Google-verified
Loan Modification & Loss Mitigation
Service
Loan Modification & Loss Mitigation
Reviews
34

What recent reviews say

Satisfied clients praise Summer Nichols and her team for emotional support and clear communication in divorce cases, often noting paralegals April Wooster and Darlene Lane by name. However, reviewers consistently report being declined at consultation, ignored for weeks, billed unexpectedly after dismissal, and kept from direct attorney access, with several explicitly citing discrimination against those with legal insurance plans.

Recent shift: No clear shift, but the most recent negative review (1 star, 2 months: "Never returned calls") suggests communication issues persist despite older five-star reviews praising responsiveness.

Praised for
  • compassionate and emotionally supportive
  • responsive and prompt communication
  • thorough explanation of legal steps
  • professional and knowledgeable representation
Watch-outs
  • poor initial communication or no response
  • refuses cases based on payment method (legal insurance)
  • limited direct attorney contact; reliance on paralegals
  • abrupt case dismissals without explanation
  • high retainer fees with unclear billing
compassionateresponsivehonestpoor-communicationaggressive-negotiator
Best for: Uncontested divorce clients with private payment who prioritize emotional support and hand-holding.
Think twice if: Your divorce is contested, you have legal insurance, or you expect frequent direct attorney communication. Office has a history of declining legal insurance clients and leaving cases after dismissing paralegals.

Strengths

  • Named staff (April Wooster, Darlene Lane) deliver consistent personal support
  • Prompt case resolution when retained (seven weeks to decree noted)
  • Knowledgeable in uncontested and mediated divorces

Worth knowing

  • Paralegal April Wooster and legal assistant Darlene Lane named in multiple positive reviews
  • Uncontested divorce case moved from consultation to signed decree in seven weeks during COVID
  • Office staff answer phones (no automated system) per one 5-star review
  • Multiple reviews mention retainer disputes and unexpected bills after case termination

How it compares

  • Rated 3.9 against a 4.58 average across the 47 loan modification & loss mitigation businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How we scored this

How We Rank
Star rating 46
Review volume 67
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
25
4
0
3
0
2
0
1
9

Common questions

Do they handle contested divorces?
Yes, but reviews show mixed results. Some clients report attorney being overwhelmed by opposing counsel; others (uncontested or mediated cases) report prompt resolution. Communication gaps are a recurring concern.
Will they take my case if I have legal insurance?
Multiple reviewers report being declined or deprioritized. One reviewer noted the office serves ARAG legal insurance; another was rejected for MetLife legal plan coverage. Policy appears inconsistent.

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Last updated 2026-08-27